The city of North Adams has called for a performance evaluation hearing related to Charter Spectrum's compliance with its contract with North Adams. reports that Mayor Thomas Bernard announced at yesterday’s City Council meeting that the hearing will be held on Monday, May 21st, from 6 to 8 p.m. at the American Legion.

The cable and internet provider has come under fire for channel changeups, poor customer service, and the imposition of high fees for its digital boxes.

Hundreds of people attended a hearing in Pittsfield in March to air their grievances.

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